| I
made this support section because I know how it
is to have a problem and not knowing where to turn.
I´ve covered the basic problems but you can email
me if you think that there is something that I´m
missing or something you think needs to be altered.
Download
Problems:
- How
do I download the movies from the Teeniestarts?
There are different methods to download but the
one that works the best is the Right Click Method.
To download a movie, you just have to Right Click
on the movie link and then select "Save target
as". You'll be prompted to choose a place where
to store the movie on your Hard Drive (remember
where you download it of course!), and then the
download will start. To play the movie, you'll
simply have to double click on the file once its
completely downloaded. Note that if you left click
on the link, your media player will generally
pop up, and then you wont be able to save the
movie on your hard drive, and for some media players,
you won't even be able to see the movie.
- I
dont have the option "save target as", how do
I fix that?
You can easily fix this problem by following the
easy steps depicted on that page :
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q176/3
/16.asp& NoWebContent=1
- I
have a MAC, how do I download movies?
Internet Explorer or AOL: Choose the desired
link, click and hold left mouse button. Choose
“Download Link to Disk” and download the file
to your hard drive.
Netscape: Choose the desired link, click
and hold left mouse button. Choose “Save Link
As” and download the file to your hard drive.
- How
do I speed up - pause/resume my downloads?
You can use any download manager. We advise you
to use Download Accelerator Plus or Get Right.
These two softwares will help you to speed up
your download and resume/pause your downloads-
and they're free of charge!
Download Accelerator Plus v5.3 (Free)
Get Right v5.02 (Free)
How to install a Download Manager
First, left click on one of the link above and
choose "run from current location" or "open the
file". Then, follow the instructions to complete
the installation. You will finally have to reboot
your computer to enable your new download manager
to work.
-
When
I try to download, it goes Windows Media Player
and the video never starts?
You have to make sure to download the movie
on your hard drive before watching it - to download,
right click on the movie link and choose "save
target as" (more information on Question #1
located at the top of the page). When it's downloaded,
just double click on the movie file to watch
it.
Video
Playing Questions:
Don´t
you just hate it when you´ve spent a long time downloading
a movie and then it´s all scrambled and distorded?
Well I´m sure you do and there is a simple solution
to it. First of all, for 56k users there are files
in AVI and MPEG formats, the AVI files have been
compressed with compression software in DivX Codex
5.02, I´ve compressed these movies for you for faster
downloading. I use Divx Codex 5.02! You can download
the newest divx codec and you should be able to
view all the AVI movies with no problem: Download
it here below.
Once
you´ve installed the codecs it´s recommended that
you restart your computer. Common
Questions:
- I
didn't receive my access, how can I get it?
If you didn't receive an email with your access
information after signing up, you have to contact
us as soon as possible so we can send you your
access to get into Teenietarts.com, Contact
us here!
- I
don't want to have access to Teenietarts.com,
how do I cancel my membership?
If you don't want to have access to Teenietarts.com
anymore, you can easily cancel your membership
at anytime, by filling the following form with
your subscription ID OR
your email.
CCbill
users: Click
HereddddPaycom
users: Click
Here
We're
sad to see you leave, we're really working to
bring you an excellent service, if you believe
we can still help you fix a problem you're having
using our services, feel free to contact us.
|
